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These regulations define the rules for making purchases in an online store operated by the Seller at the address

www.0nicotin.eu

The seller is the company

Wolski Business Solutions

Patrick Wolski

Gorzowska 100

66-470 Kostrzyn nad Odrą

Nip 5993147810

Regon 81024411

also referred to as “Service Provider” interchangeably.

1. Definitions

Regulations – these regulations of the online store.

1. Client – a natural person, a legal person or an organizational unit without legal personality, and having the capacity to perform acts in law which, under the terms of the Regulations, orders in the Online Store.
2. Consumer – a Customer who is a natural person who uses the Online Store for purposes that are not directly related to his business or professional activity.
3. Subject of the transaction – goods listed and described on the website of the Online Store.
4. Goods – a movable item, presented in the Online Store, to which the Sales Agreement applies.
5. Additional service – a service provided by the Service Provider to the Customer outside the Online Store in connection with the nature of the Goods sold, for example Newsletter.
6. Sales Agreement – a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Service Provider and the Customer, using the online store website.
7. Online Store (Store) – an Internet service available at www.0nicotin.eu, through which the Customer can place an Order and conclude an Agreement for the Sale of Goods.
8. Order – Customer’s declaration of intent clearly specifying the type and quantity of Goods, aimed directly at the conclusion of the Sales Agreement.
9. Teleinformation system – a team of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data through telecommunications networks with the use of a terminal device appropriate for a given type of network.
10. Newsletter – an electronic distribution service provided by the Service Provider via e-mail, which allows all recipients of the Service to automatically receive the content of subsequent editions of the Newsletter containing information about new products and products in the Online Store.

2. General rules

1. These Regulations define the rules of using the online store available at www.0nicotin.eu.
2. The condition of placing an Order in the Online Store by the Customer is to read the Regulations and accept their provisions during the implementation of the Order.
3. Online store www.0nicotin.eu conducts retail sales via the Internet.
4. All Goods offered in the store www.0nicotin.eu are brand new, originally packed, free from physical and legal defects, and have been legally placed on the Polish market and can be traded in PL and EU.
5. The customer is obliged not to provide content prohibited by law, e.g. content that promotes violence, defamatory or violates personal rights and other rights of third parties.
6. To use the Website it is necessary to:

1. internet connection with a bandwidth of at least 256 kbit / s,
2. Internet browser (Internet Explorer 11 or Chrome 39 or FireFox 34 or Opera 26 or Safari 5 or newer, with Javascript enabled,
3. enabled cookies service,
4. enabled pop-up window support,
5. operating system Microsoft Windows XP, 7 or Vista and newer,
6. an active e-mail account.

3. Placing orders

1. All prices quoted on the websites www.0nicotin.eu are gross prices given in Polish zlotys or in Euro. The prices do not include shipping costs.
2. Orders are accepted via the website / by phone / email.
3. Orders placed via the website can be placed 24 hours a day, 7 days a week throughout the year.
4. The order is effective if the Customer correctly completes the Order form and correctly provides contact details, including the exact address to which the Product is to be sent and the current telephone number and e-mail address.
5. In the event that the data provided are not complete, the Seller will contact the Customer. If contact with the customer is not possible, the seller has the right to withdraw from the order.
6. The customer in the ordering process may express the will to receive a fiscal receipt or VAT invoice, which may be attached to the shipment or sent electronically to the indicated e-mail address in the form of an electronic image of billing documents, in particular such as: VAT invoices with attachments, corrective VAT invoices with attachments and forms. This consent authorizes the Seller also to issue and send VAT invoices in electronic form, in accordance with the Regulation of the Minister of Finance of 20 December 2012 on sending invoices in electronic form, the rules of their storage and the mode of making available to the tax authority or tax inspection authority.
7. When placing an Order, the Customer must agree to place personal data in the Seller’s Online Store database for processing in connection with the execution of the Order. In the event of consent, the customer has the right to inspect their data, correct them and request their removal.
8. The customer may use the option of storing his data by the system in order to facilitate the process of submitting the next Order. For this purpose, the Customer should provide a login and password necessary to access his account. The customer’s login is the e-mail address provided by him. The password is a sequence of characters determined by the Customer. The Customer’s password is not known to the Seller and the Customer is obliged to keep it confidential and to protect against unauthorized access by third parties.
9. After placing an effective Order by the Customer, he will receive an automatic response from the Online Store confirming the receipt of the order.
10. The time of commencement of the Order begins with the moment the payment is credited to the Seller’s bank account given in the Order confirmation in the case of payment by bank transfer, and in the case of payment by card or the option of “cash on delivery”, at the time of the Order.

4. Types and scope of electronic services

1. The Service Provider provides the following Electronic Services via the Online Store:
2. Keeping an Account in the Online Store;
3. Allowing placing an Order in the Online Store by completing the Order Form;
4. The provision of Electronic Services by the Service Provider is free of charge.
5. The contract for the provision of Electronic Services consisting in maintaining an Account in the Online Store is concluded for an indefinite period.
6. The contract for the provision of Electronic Services consisting in the possibility of placing an Order in the Online Store by completing the Order Form is concluded for a definite period and is terminated at the time of placing the Order.
7. The Agreement for the provision of Electronic Service Newsletter is concluded for an indefinite period.

5. Costs and date of shipment

1. The goods are sent to the address indicated in the Order Form or given by phone or by email. The Store will inform the Customer, if it is possible, of an improperly filled Order Form that prevents shipment or may delay it.
2. The goods are delivered with the help of specialized courier companies or through Poczta Polska.
3. The parcel is delivered in accordance with the date specified on the website. This is an approximate delivery time and applies to orders with the “COD” delivery option. When choosing the payment option “transfer” or “payment by card or online transfer” until the time specified on the website, the time of posting the funds on the Store’s bank account (usually 1-2 business days) should be added.
4. The customer is charged for shipping (shipping) specified in the price list of transport. The customer can get acquainted with the price list at any time by clicking the “transport price” link on the Website.

6. Payments

1. For each product sold, we issue a receipt or personal proof of purchase (invoice).
2. A receipt or invoice is the basis for a possible complaint.
3. Payment for the ordered goods can be made on delivery (upon receipt of the goods), via the electronic payment system Przelewy24, PayPal.

7. Withdrawal from the contract

1. A customer who is also a consumer who has concluded a distance contract may withdraw from it without giving reasons, by submitting a relevant statement in writing within fourteen (14) days from the receipt of the Goods. To comply with this deadline, it is enough to send a statement before the expiry of the above-mentioned deadline. The statement may be sent, in particular, via e-mail to the following address: contact@0nicotin.eu
2. Return of goods by means of COD shipments will not be accepted (such items will not be picked up, therefore the goods are considered unreturned).
3. In the event of withdrawal from the contract, the contract is considered void and the consumer is released from any obligations. What the parties have rendered is returned unchanged, unless a change was necessary within the limits of ordinary management. The return should take place immediately, not later than within fourteen days from the date of withdrawal from the contract.
4. The Service Provider (Seller) will refund all payments made by the Consumer to the bank account number indicated by him within 14 days from the date of receipt of the return of the Goods.
5. The right to withdraw from a distance contract is not payable to the Consumer in the cases specified in art. 38 – Act of 30 May 2014 on consumer rights (Dz.U.2014.827), in particular:

1. provision of services started, with the Consumer’s consent, before the deadline referred to above;
2. services with properties specified by the Consumer in his order or closely related to his person;
3. services which due to their nature can not be returned or whose subject is quickly spoiled;
4. in which the object of the service is a product delivered in a sealed package, which after opening the package can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;

8. Complaint procedure

Complaints for non-compliance of the Product with the Sales Agreement:

1. The basis and scope of the Seller’s liability towards the Customer being a natural person who purchases the
2. Product for purposes unrelated to professional or commercial activity due to non-compliance of the
3. Product with the Sales Agreement are determined in particular by the Act on special terms of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws No. 141, item 1176, as amended) and the Act of 30 May 2014 on consumer rights (Dz.U.2014.827).
4. Notifications of non-compliance of the Product with the Sales Agreement and notification of a relevant request may be made, in particular, via email to the address: contact@0nicotin.eu or in writing to: Wolski Business Solutions – 66-470 Kostrzyn nad Odrą, ul. Gorzowska 100.
5. When it is possible and necessary to assess the non-compliance of the Product with the contract, it should be delivered to: Wolski Business Solutions – 66-470 Kostrzyn nad Odrą, ul. Gorzowska 100.
6. The Seller shall respond to the Customer’s request promptly, no later than within 14 days from the date of receipt of such request. The response to the complaint is sent to the address provided by the Customer or in another manner provided by the Customer.
7. In the case of Products also covered by the guarantee, the Seller informs that the guarantee for the sold consumer goods does not exclude, limit or suspend the rights of the buyer resulting from non-compliance of the goods with the contract.
8. Information on the dates of notifying the Seller of the non-compliance of the Cosmetic Product with the Sales Agreement:
9. The Customer loses the entitlement for non-compliance of the Cosmetic Product with the Sales Agreement, unless he notifies the Seller immediately after finding non-compliance of the Product with the Sales
10. Agreement, however not later than 3 days from the date of packaging opening in the case of a prepackaged product within the meaning of art. 2 point 15 of the Act of September 6, 2001 on prepackaged goods (Journal of Laws No. 128, item 1409).
11. Complaints related to the provision of Electronic Services via the Online Store and other complaints related to the operation of the Online Store may be submitted, in particular, via e-mail to the following address: contact@0nicotin.eu or in writing to: Wolski Business Solutions – 66-470 Kostrzyn nad Odra, street Gorzowska 100 It is recommended to provide in the above e-mail as much information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities and contact details – it will facilitate and accelerate the consideration of the complaint by the Service Provider.

9. Privacy policy and protection of personal data

1. The administrator of personal data provided by customers of the Online Store in relation to Purchases is the Service Provider.
2. Personal data are used to implement sales contracts, therefore they may be transferred to entities responsible for the delivery of purchased Goods to the Customer and, in the case of purchases in installments, to credit institutions purchasing. Customers have the right to access their data and to correct it.
3. Information on methods and technical measures for detecting and correcting errors in the data entered:

1. When placing orders, until the “Place an order” button is pressed Customers with an account in the Online Store have the option of correcting the entered data themselves by editing the account profile.
2. Data verification or correction of the Order may also be made by sending an e-mail to the Service Provider to the address contact@0nicotin.eu.
3. The customer has the option to change and delete the data entered when creating the account at any time within the shared options.
4. Information on the rules and methods of recording, protecting and making available by the Service Provider to the other party to the content of the concluded contract:
5. Consolidation, security and access to the content of the concluded contract is made by sending an appropriate e-mail after the conclusion of the Sales Agreement.
6. Consolidation, security and disclosure of the content of the Sales Agreement is concluded by sending the Customer the e-mail address of the concluded contract or by providing the Customer with the Specification of the Order and proof of purchase.
7. The content of the contract is additionally recorded and secured in the Service Provider’s IT system and made available or deleted at any Customer’s request.

10. Change of the Regulations

1. Customers with an account in the store will be informed about the change of the Regulations via e-mail correspondence.
2. If the time has elapsed since the last login, the Store Regulations have been changed, the Customer accepts or not, its provisions after the changes. In the absence of acceptance of the terms of the Regulations, in particular after introducing its changes, shopping in the Online Store is not possible.
3. The client who does not accept the changes introduced in the Regulations has the right to delete the account at any time.
4. Orders placed by Customers prior to the entry into force of amendments to the Regulations will be carried out in accordance with the existing provisions of the Regulations.
5. 11. Final provisions
6. Contracts concluded through the Online Store are concluded in accordance with Polish law and in Polish or in English.
7. In matters not covered by these Regulations, the provisions of the Civil Code shall apply; The Act on Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); Consumer Rights Act of 30 May 2014; Ordinance of the Minister of Economy, Labor and Social Policy on deadlines for notifying the seller of non-compliance of a food product with the contract of January 30, 2003 (Journal of Laws No. 31, item 258) and other relevant provisions of Polish law.
8. Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient who is also a consumer within the meaning of art. 22 [1] of the Civil Code shall be submitted to the competent common courts in accordance with the provisions of the Code of Civil Procedure of November 17, 1964 (Journal of Laws No. 43, item 296, as amended).
9. Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient who is not a consumer within the meaning of art. 22 [1] of the Civil Code, are subjected to the court having jurisdiction over the registered office of the Seller / Service Provider.